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New subscribers and purchases | WordPress.org


I am having an issue with new subscribers who are making purchases. They select to join the mailing list in the purchase process, but (I BELIEVE) they are receiving the double-opt-in email. They complete the purchase, but not before they’ve confirmed their opt-in. So, the automations I have set up to go off as a result of the purchase get skipped – they aren’t yet a subscriber…Once they click their opt-in link, they become a subscriber, but by then, the automation is over and they didn’t get the appropriate tags for their purchase.

Can anyone tell me the default set up here? Are they in fact receiving a double-opt-in? Is there a way to skip that if they are opting in during purchase?

Or does anyone have a workaround for this issue? I rely on tags and, if they aren’t applied automatically at purchase, I have to manually apply them myself at a later point. Which obviously is not a good thing.

The page I need help with: [log in to see the link]

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