custom link in menu | WordPress.org

Hi there, I have created custom link in menu which takes user to my sales item. I didn’t create sales page, but I added as custom link in my menu. Now even though this link is “visible to everyone” has been selected but still logged out users are not able to see sales items when they click on the link “Sale” it won’t take them to sales items, it keeps them on homepage instead. How would i allow any type of user (either logged in or logged out) to see sales item if they click on the link.