Widgets disappearing, but still can see in live view

Hello,

I created some widgets in the Customizer area. However, now when I click on Widgets it is a clear empty box. No text or pictures.

I have recorded a video of my problem. Please watch at… https://imaginingworks.com/wp-content/uploads/2023/11/Recording-2023-11-21-085745-Widgets.mp4

I hope you can help.

Thanks,

Melissa Hutchinson

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