The most disappointing WordPress plugin: They are scammers! – [WP Project Manager – Task, team, and project management plugin featuring kanban board and gantt charts] Review

WP Project Manager is, in my experience, the most disappointing WordPress plugin I’ve encountered. To be clear, the plugin itself isn’t the issue—it’s the company behind it. Unfortunately, their business practices seem deceptive, and I would caution others to be wary.

I purchased the business version of WP Project Manager, and according to their legal contract, I was supposed to retain access to the plugin even if I didn’t renew my annual subscription—though I would not receive updates or upgrades. However, after my subscription expired, they deactivated my license entirely, rendering the plugin completely useless.

Despite multiple support tickets, the company insisted that I must pay the full subscription price again just to regain access to the plugin I had already paid for. They claim that the system automatically deactivated my license, and the only way to reactivate it is by paying for another year. This directly contradicts their own agreement, which clearly states that I should still be able to use the plugin without updates after the subscription expires.

To illustrate, here’s one of the conversations I had with their support team:

My Message:
‘I’m experiencing an issue with my current license. I’m not attempting to download, update, or upgrade; rather, I simply want to continue using the software under my existing license. However, it seems to have stopped functioning properly. According to your terms and conditions, “The license key ensures updates from our servers. If you do not activate the license, the plugin will work fine. Even if you have canceled the subscription.” Given this, I’m puzzled as to why the plugin is not working. I want to clarify that I’m not interested in reviewing or modifying my subscription; I’m content with using the current version. Could you please assist in resolving this matter?’

Their Response:
‘Hi,

Thanks for the update.

Your subscription has been canceled from our Payment Gateway and our system does not allow us to re-activate it. If you want to use the plugin’s latest version with a valid license, just purchase a new license from our pricing page.

After purchasing a new license, you can get the latest version and license in your account. Feel free to open a new ticket so that we can help you more.’

Best regards,
MD. Yeasin Arafat Mamun
Senior Support Engineer, weDevs Support’

Additionally, part of their original agreement when I made my purchase explicitly stated:

2. License
   ‘Our WordPress themes, plugins are released under the GNU Public License version 2.0. We strongly discourage you to offer them, modified or unmodified, for redistribution or resale of any kind.

The license key ensures updates from our servers. If you do not activate the license, the plugin will work fine. Even if you have canceled the subscription.

Each product from our site includes 365 days of support and update validity. This date is calculated from the minute the order has been marked as complete. If you do not have a valid license, you will not be able to download any of your purchased products.

An active subscription is required to access the downloads section. Each product comes with an auto-renewal feature through PayPal and Stripe subscriptions to ensure a smooth flow of updates and support.’

When discussing this case with them, I noticed that they changed the agreement after our conversation. This is not only unethical but also raises serious concerns about their business practices.

In summary, I believe this company is misleading customers by violating both WordPress guidelines and their own terms of service. My business license promised ‘perpetual use,’ yet they have locked me out unless I pay again. I’ve tried to resolve this through multiple support channels, even reaching out to their representatives on LinkedIn, but I keep getting the same response: pay up, or you can’t use the product you already purchased.

I urge others to be cautious and not to be fooled by their agreements—they simply don’t honor them.

I am specifically referring this order: Order #459917 was placed on February 21, 2023 and is currently Completed.

If anyone has a question about this I will be more than happy to provide my license number (or code) with all the conversations and history between me and this company!

PLEASE BE CAREFUL WITH YOU DEAL WITH THEM: I WOULD AVOID THEM AT ALL COST!