Issue with step 1 – Authentication
Hello,
I would like to kindly ask for your assistance. I have an issue with logging in to WordPress during the initial setup of the plugin. I try to login with my WordPress credentials and I receive an unspecified authentication error(no error code). I have tried with several accounts/emails and it always ends up with an authentication error.
I have contacted Google Ads support with the issue and they recommended adding those emails as admins to the Google Ads as well. I did but the error persists. They are not very willing to assist with this matter.
I am unsure what exactly is the issue here. You can find a screencast of the issue here: https://drive.google.com/file/d/1jNPDlJ7yIoVKA2dlasNKzDY_NS3ws9QU/view?usp=drive_link
I have administration right on the website.
I would like to thank you in advance for your time and assistance. Please let me know what other information would be necessary to assist with resolving the issue.
The page I need help with: [log in to see the link]
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