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Renewal of promoted listing: retaining paid features without additional Charge


I am using the “pay per ad” feature on your platform and have noticed an issue I’d like to address. When enabling the renew option for listing, if a promoted listing expires and is renewed, it retains its paid features without charging the customer again.I wouldn’t mind if the listings were renewed without the paid features, meaning as a free listing. Therefore, I would appreciate it if you could consider one of the following solutions:

  1. When a previously promoted listing is renewed, it should be renewed as a free lisying without the paid features.
  2. When renewing the listing, the user should be redirected to the payment option to promote the lisying again, im case they wish to keep the highlighted features.

The current issue is that users can pay to highlight their listing for a limited time, and upon renewal, it continues to be highlighted without any additional cost. Thank you for your attention to this matter, and I look forward to your response.

The feature is Renew listing:enable in moderation settings.

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منبع: انجمن وردپرس

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