Plugin gateway failing to send emails

Hello

My client has just added a free Boodil plugin with the Open Banking Network that allows payment directly into his Bank Account (currently UK banks but soon many Euro ones will be added)

Anyway, it works in the sense it deposits the funds into his account and shows the Orders in the dashboard.

However, even though the developers say it is compatible with Woocommerce it doesn’t send any emails, not notification to the admin or customer receipt email. This is the only gateway that doesn’t do so.

I’ve switched to WordPress Twenty Twenty Four theme, deactivated all plugins except Woo and the gateways, and it still fails only with Boodil gateway and WP Logging shows it doesn’t to send anything. However if I go into the order itself and resend the Notification to the Admin, and Customer Invoice (me as the customer) it sends fine and we both got them.

I’ve tried with Woo 7.9.0, 8.2.2 and 8.3.1 and I see you have 8.4.0 now which pretty sure it won’t work on that either. I asked the developer and he said yo’d changed the email code or something (but that must have been a long while ago!) so not holding my breath they will fix this quickly.

As this is a really helpful plugin for people who sell supplements and CBD who are always having payment processors change their policy and cancel accounts, payment into Bank account is a huge relief, but this email failure is a real problem.

I’m not much of a coder (copy and paste is my limit) but was looking for something just for that gateway, maybe from when the Thank You order page comes up if they paid by Boodil it could trigger New Order and customer emails, but couldn’t find anything. Do you have any code that would work to trigger Boodil to auto send emails somehow??

Thanks!