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UX/UI Issue | WordPress.org


After selecting Google Drive as the location for backup storage, I then sign in with Google to authenticate the connection, permissions, etc. I’m taken off WordPress to complete this. When I click the off-site button to “Complete Setup” it then redirects me back to the Backup page, not the Settings page where I there is no direction to “save settings.” This is poor execution of UX/UI. The “Complete Setup” page needs a directive informing the user to go back to settings and “Save Changes.”

Also, there is no indication of where to manually authenticate creating a user experience dead end.

I’m not requesting support, except that this plugin would be a better plugin if these changes are implemented. And because this is a user experience issue, it deters me and maybe other users from even thinking about purchasing a plugin with low quality UX, which is a basic for all plugins free or paid. In other words, it is not creating trust with the user.

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