وردپرس

Plugin Update Causing Purchase Events Not To Fire


Hi,

Since updating to version 1.2.0 the previous ‘gtm4wp.orderCompletedEEC’ event is deprecated and changed to just ‘purchase’.

Unfortunately on this version, we cannot get this ‘purchase’ event to fire at all (there is nothing in GTM for purchase however all of the other events are working as intended, e.g. ‘add_to_cart’). Weirdly enough, on a second site running the same version 1.2.0 we can get the ‘purchase’ event to fire correctly – perhaps there is an incompatibility going on?

On the site that it doesn’t fire on, we downgraded the plugin to version 1.19.1 to which both ‘gtm4wp.orderCompletedEEC’ and ‘purchase’ fire correctly.

I can see multiple other posts on the forums highlighting this same issue, please let me know of a resolution once found.

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