WooCommerce shop will not load or open

Hello!

I recently updated my website with a brand new theme and I ended up revamping my entire site top to bottom. I just downloaded WooCommerce a week or two ago and only got around to actually setting it all up a day or two ago. It was working just fine and visible, but unfortunately my main shop page no longer works as of today.

It started when I updated my homepage (switching it from a post archive to a static page). When I did this, my shop somehow became unusable. Now when I try to click on it, it loads (with a white screen) for ages and then once anything is visible, it is extremely glitchy and will not show the whole shop. When I click on each category (via my menu) it is just fine. However clicking on the shop itself is just a tragedy, haha.

I have checked and my shop page is just fine on the backend and it all looks well via my site settings and via WooCommerce, etc.

Can anyone please help me find out what might be going on?

Thank you for any help!! 🙂

Here is my WooCommerce status report:

` WordPress Environment

WordPress address (URL): https://plurilingualism.com<br>Site address (URL): https://plurilingualism.com<br>WC Version: 8.0.1<br>REST API Version: ✔ 8.0.1<br>WC Blocks Version: ✔ 10.6.5<br>Action Scheduler Version: ✔ 3.6.1<br>Log Directory Writable: ✔<br>WP Version: 6.3<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ✔<br>Language: en_US<br>External object cache: – Server Environment

Server Info: LiteSpeed<br>PHP Version: 7.4.33<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 3600<br>PHP Max Input Vars: 10000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1p

SUHOSIN Installed: –<br>MySQL Version: 5.5.5-10.3.39-MariaDB<br>Max Upload Size: 256 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database

WC Database Version: 8.0.1<br>WC Database Prefix: 9iL_<br>Total Database Size: 48.78MB<br>Database Data Size: 42.46MB<br>Database Index Size: 6.32MB<br>9iL_woocommerce_sessions: Data: 0.14MB + Index: 0.02MB + Engine InnoDB<br>9iL_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>9iL_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>9iL_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_actionscheduler_actions: Data: 0.23MB + Index: 0.20MB + Engine InnoDB<br>9iL_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_actionscheduler_logs: Data: 0.11MB + Index: 0.09MB + Engine InnoDB<br>9iL_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_commentmeta: Data: 0.17MB + Index: 0.03MB + Engine InnoDB<br>9iL_comments: Data: 1.03MB + Index: 0.09MB + Engine InnoDB<br>9iL_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB<br>9iL_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_lasso_affiliate_programs: Data: 6.52MB + Index: 0.00MB + Engine InnoDB<br>9iL_lasso_amazon_products: Data: 0.13MB + Index: 0.00MB + Engine InnoDB<br>9iL_lasso_amazon_shortened_url: Data: 0.08MB + Index: 0.00MB + Engine InnoDB<br>9iL_lasso_amazon_tracking_ids: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_lasso_auto_monetize: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_lasso_category_order: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_lasso_content: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_lasso_extend_products: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_lasso_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_lasso_field_mapping: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_lasso_keyword_locations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_lasso_link_locations: Data: 1.52MB + Index: 0.11MB + Engine InnoDB<br>9iL_lasso_lite_amazon_products: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_lasso_lite_revert: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_lasso_lite_url_details: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_lasso_metadata: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_lasso_post_content_history: Data: 2.52MB + Index: 0.00MB + Engine InnoDB<br>9iL_lasso_revert: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_lasso_table_details: Data: 0.02MB + Index: 0.00MB + Engine 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+ Engine InnoDB<br>9iL_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_nf3_field_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB<br>9iL_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_nf3_upgrades: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_options: Data: 11.06MB + Index: 0.28MB + Engine InnoDB<br>9iL_popularpostsdata: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_popularpostssummary: Data: 0.13MB + Index: 0.22MB + Engine InnoDB<br>9iL_popularpoststransients: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_postmeta: Data: 6.14MB + Index: 1.97MB + Engine InnoDB<br>9iL_posts: Data: 8.08MB + Index: 0.30MB + Engine InnoDB<br>9iL_sbi_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_sbi_feed_caches: Data: 0.23MB + Index: 0.02MB + Engine InnoDB<br>9iL_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_sbi_instagram_posts: Data: 0.09MB + Index: 0.00MB + Engine InnoDB<br>9iL_sbi_sources: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>9iL_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>9iL_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>9iL_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB<br>9iL_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>9iL_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>9iL_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>9iL_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>9iL_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>9iL_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_woocommerce_gzd_dhl_im_products: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_woocommerce_gzd_dhl_im_product_services: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_woocommerce_gzd_packaging: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_woocommerce_gzd_packagingmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_woocommerce_gzd_shipmentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_woocommerce_gzd_shipments: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>9iL_woocommerce_gzd_shipment_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_woocommerce_gzd_shipment_items: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>9iL_woocommerce_gzd_shipment_labelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_woocommerce_gzd_shipment_labels: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_woocommerce_gzd_shipping_provider: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_woocommerce_gzd_shipping_providermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>9iL_yoast_indexable: Data: 1.05MB + Index: 0.13MB + Engine InnoDB<br>9iL_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB<br>9iL_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>9iL_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>9iL_yoast_seo_links: Data: 0.52MB + Index: 0.30MB + Engine InnoDB Post Type Counts

attachment: 721<br>cookielawinfo: 14<br>custom_css: 5<br>customize_changeset: 42<br>elementor_library: 5<br>is_search_form: 1<br>lasso-urls: 231<br>nav_menu_item: 24<br>nf_sub: 3<br>page: 24<br>post: 38<br>product: 18<br>revision: 188<br>shop_order: 1<br>wp_block: 15<br>wp_global_styles: 1<br>wp_navigation: 1<br>wpforms: 1 Security

Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔ Active Plugins (19)

Accordion Blocks: by Phil Buchanan – 1.5.0<br>Akismet Anti-Spam: Spam Protection: by Automattic - Anti Spam Team – 5.2<br>Customer Reviews for WooCommerce: by CusRev – 5.31.5<br>Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.18<br>Google Listings and Ads: by WooCommerce – 2.5.2<br>Site Kit by Google: by Google – 1.107.0<br>Smash Balloon Instagram Feed: by Smash Balloon – 6.2<br>Jetpack: by Automattic – 12.4<br>LiteSpeed Cache: by LiteSpeed Technologies – 5.6<br>Ninja Forms: by Saturday Drive – 3.6.28<br>UpdraftPlus - Backup/Restore: by UpdraftPlus.Com<br>DavidAnderson – 1.23.9

Germanized for WooCommerce: by vendidero – 3.13.3<br>WooCommerce Payments: by Automattic – 6.3.1<br>WooCommerce PayPal Payments: by WooCommerce – 2.2.0<br>WooCommerce Shipping & Tax: by WooCommerce – 2.3.2<br>WooCommerce: by Automattic – 8.0.1 (update to version 8.0.2 is available)<br>WordPress Popular Posts: by Hector Cabrera – 6.2.1<br>Yoast SEO: by Team Yoast – 20.13<br>Lasso: by Lasso – 318 Inactive Plugins (3)

CookieYes | GDPR Cookie Consent: by CookieYes – 3.1.1<br>Query Monitor: by John Blackbourn – 3.13.1<br>SHE Media Infuse: by SHE Media – 1.0.36 Dropin Plugins (2)

db-error.php: db-error.php<br>maintenance.php: maintenance.php Settings

API Enabled: –<br>Force SSL: –<br>Currency: USD ($)<br>Currency Position: right_space<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Shop base: #3436 - /shop/<br>Cart: #3437 - /cart/<br>Checkout: #3438 - /checkout/<br>My account: #3439 - /my-account/<br>Terms and conditions: #3447 - /terms/ Theme

Name: Kadence<br>Version: 1.1.42<br>Author URL: https://www.kadencewp.com/<br>Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ✔ Templates

Overrides: – WooCommerce PayPal Payments

Onboarded: ✔<br>Shop country code: DE<br>WooCommerce currency supported: ✔<br>Advanced Card Processing available in country: ✔<br>Pay Later messaging available in country: ✔<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Tracking enabled: ✔ Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: minified-js<br>new-product-management-experience<br>product-variation-management<br>settings<br>async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2023-08-17 17:42:58 +00:00<br>Options: ✔<br>Notes: 65<br>Onboarding: completed WooCommerce Payments

Version: 6.3.1<br>Connected to WPCOM: Yes<br>Blog ID: 199490112<br>Account ID: acct_1NbLeFFzQaCIp7aw Action Scheduler

Complete: 357<br>Oldest: 2023-07-28 17:45:01 +0000<br>Newest: 2023-08-15 18:23:45 +0000

Failed: 195<br>Oldest: 2023-07-28 17:46:43 +0000<br>Newest: 2023-08-16 16:49:07 +0000

Pending: 5<br>Oldest: 2023-08-16 17:49:07 +0000<br>Newest: 2023-08-16 18:23:45 +0000 Status report information

Generated at: 2023-08-16 17:43:55 +00:00<br>`

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