Product gets removed when I added the same product name with different options

Dear team,

Hope you are well.

I’m facing an issue when I add the same product with different optional addons, one of them get removed in Cart. The issue happens when I add the same product to Cart (each time with a different optional addon), in the Cart page it only displays 1 product name, and removed the other ones in the same name (different optional addon though). However, when I try to add different products to Cart, then the issue doesn’t happen. Can you help me on resolving the issue please? thank you very much.

Looking forward to hearing from you soon

Tri