Jesus, hire some help already.. – [PixelYourSite – Your smart PIXEL (TAG) & API Manager] Review

I’ve been a Pro version subsriber of PixelYourSite for quite some time now (spent ~1000 USD on it on a lifetime), and the support is still very disappointing. My last few emails have gone unanswered, making it feel like I’m sending messages to a nonexistent address. Actually, even an invalid address would still inform you it doesn’t exist, but PixelYourSite support doesn’t even give you that. Won’t even send you an automated confirmation about your message received.

It seems to me that the plugin’s author might have issues with delegating tasks. I suspect he still handles everything solely by himself – coding, after-sale support, and GUI development. You can tell from the Boost Plugin and ConsentMagic popup designs alone that they are not made by any kind of graphic designer and honestly look like dog shit compared to some competitors popup designs.

Author, I believe you are a great programmer and the functionality of your work is indeed awesome, but you are terrible for support and GUI. Please do yourself and people who paid money for this plugin a favour and hire some troops already. Considering your plugin’s size and active installations, additional help is essential in order to mantain the quality of your service.

Because of that and despite my long-time use and appreciation of the plugin, I can’t currently recommend it, unfortunately. I’ll revise my review and increase the rating if improvements are made though.