iDeal payments not received | WordPress.org

Dear support,

I’m experiencing the same issue reported here:

https://wordpress.org/support/topic/netherlands-ideal-payments-not-going-through/

We just enabled APM (iDeal), the first payment worked well but the second was not received (and the order was not created).

But the customer was charged and got an email confirmation from Paypal.

Is this a known issue?
Was it ever solved?

Thanks
Daniele