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Automation not operating | WordPress.org


Hi,

I’ve been using with success Shopmagic for several years, and now, I’m in front a strange issue:

I’ve got an automation which triggers when a private note is added to an order, but, when I add this note and I update this order: no automation is launched.

I don’t use very often Shopmagic, but last time, at the end of 2023, it was working like a charm.

When I use the test feature for sending email, it works.
It seems the automation is not triggered.

Access to mywebsite.tld/wp-json/shopmagic/v1/ is working, but for example mywebsite.tld/wp-json/shopmagic/v1/automations is not working:

{
    "code": "rest_forbidden",
    "message": "D\u00e9sol\u00e9, vous n\u2019avez pas l\u2019autorisation de faire cela.",
    "data": {
        "status": 401
    }
}

while I’m connected, in another tab, as admin (ccokie is well present).

Have you got some idea to solve my issue ?
Thanks a lot !!

Best regards

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