250002: Invalid Authentication Information

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I’m currently using version 2.2.17 of the UPS Live Rates and Access Points PRO plugin, and it’s reporting the error: “250002: Invalid Authentication Information.” I noticed that someone else has recently posted about experiencing the same issue.

I revoked and attempted to re-authorize, but that failed. For now, I’m able to use the “API Access Key” to retrieve rates, but I would like to get this authentication problem resolved.

Additionally, could we implement a feature in the plugin that performs a regular authentication check? If authentication fails, it would be very useful if the plugin could send an email notification alerting us to the issue. This proactive approach would help us catch the problem before customers are affected by shipping errors.

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