10 Reasons Why No One Is Watching Your Video Content
Before I worked at HubSpot, when I created my very first series of marketing videos, I was stumped. Befuddled. Frustrated.
Here I had a collection of what I thought were great examples of visual content, and yet, I ended up asking myself, “Why is no one watching my videos?”
Where did I go wrong?
If only I knew then what I knew now. My absence-of-views problem was one that many marketers seem to face — which is why I decided to make a list of the most common factors that keep viewers away.
Read on, and bookmark them for reference when you’re formulating your next video content strategy.
Why No One Is Watching Your Videos
1) They’re too long.
It seems like we’re past the point of requiring evidence that supports the dwindling human attention span, but just in case — studies say it’s about eight seconds. On top of that, roughly two-thirds of consumers prefer videos under one minute, so in sum: Keep it short.
I’ll never forget what HubSpot’s CEO, Brian Halligan, said to me during a chat about content creation: “You’re asking to borrow someone’s brain.”
When you ask someone to borrow anything, the considerate thing to do is to be respectful of that person’s time, and when they might need it back. Generally, we need our brains — so when you create something like video content, remember that you have your viewer’s brain on loan.
That’s not to say that your video needs to be limited to eight seconds — after all, how much could you possibly say in that amount of time? But when you create it, make sure those first few seconds are highly engaging, as that’s when you’ll need to grab the viewer’s attention to maintain it.
How to Fix
When I end up with raw footage that’s over an hour long, I always like to re-identify the key message of my video and rewatch it to see what contributes to and what detracts from my goal.
After a good deal of brainstorming, I try to eliminate any unnecessary content that doesn’t support my goal. If anything feels overly modular, template-y, or like it’s just building upon existing content, it gets axed.
I suggest using storyboarding to map out your video’s flow, ensuring each second serves a purpose. Use analytics to measure viewer retention rates and pinpoint where audiences drop off. Keep your introduction concise and engaging, as it sets the tone for the rest of the video.
I also find having a storyboard is very helpful when I’m in a time crunch and want to make my videos as succinct as possible. Oh, and don’t forget — analytics are your friend. That’s not to say you should take a numbers-only approach.
On the contrary, you must make sure what you’re doing makes sense numbers-wise, and vice versa.
I sometimes get into situations where I feel anxious about the amount of content I’m “throwing out.” I immediately start to think of ideas for shorts, teasers, highlights, and more. The point? Don’t throw it out. Instead, be mindful of the audience. Speaking of which…
2) You’re going after the wrong audience.
I love puppy videos. You love puppy videos. Everyone loves puppy videos. But what the heck do they have to do with your brand?
Whenever you create visual content, that’s a question you need to ask yourself: “What the heck does this have to do with my brand?” And while there might be a way to incorporate a puppy into that, it has to be relevant to your audience.
When you set out to create a video marketing strategy, one of the most crucial things to consider is what your target audience wants to watch — current and prospective customers alike.
Entertainment aside, what’s going to be helpful to them? What’s going to get their attention, make them glad that they let you borrow their brains, and answer the questions that brought them to your content in the first place?
How to Fix
So, what’s the remedy to whiffing your audience?
Start by getting to know your audience better — like, really know them. Dive into their world with tools like surveys, social media insights, and good old-fashioned viewer feedback. What do they like? What do they dislike? What would they like to see?
Figure out what makes them tick, what keeps them up at night, and what they’d actually want to watch. Make sure you build those detailed buyer personas to keep your ideas on point.
Then, make videos that speak directly to their needs, interests, and challenges. Don’t be afraid to experiment! Test out different styles and topics to see what clicks. And hey, why not involve your customers?
Ask for their input — it’s a great way to make sure your content lands.
3) You’re using the wrong channel.
When people think of “video marketing,” often, the first thing that comes to mind is YouTube. And that’s not a wrong assumption to make. After all, about two thirds of U.S. Internet users use YouTube.
But YouTube isn’t the only place where videos are consumed — and it’s not the only place where you’ll find your target audience.
Consider that 45% of people, for instance, watch more than an hour of videos on either YouTube or Facebook.
On top of that, Facebook is the most popular social media channel, with 71% of U.S. adults using it.
So if you’re focusing on YouTube alone, and not creating original video content on Facebook — well, you might be missing out on a key portion of viewers.
But where you post videos also depends on who you’re trying to reach. Gen Z, for example, “can’t live without YouTube,” with an impressive 96% of that generation on YouTube.
They are far more likely to consume content on that channel than on Facebook, which has only attracted 40% of Gen-Zers.
That’s why it’s helpful to figure out where the different segments of your target audience spend their time online, which can help dictate what kind of video you’re going to create and where it will be shared.
The Pew Research Center’s annual Social Media Update is especially helpful for that, which breaks down who’s using what. Have a look, and figure out if, based on who you want watching your videos, you need to broaden or narrow your content distribution.
How to Fix
How exactly does one go back from this? It’s not the end of the world, don’t worry.
Start by digging into where your audience actually hangs out online. Check out tools like Google Analytics or social media insights to figure out where your traffic is coming from. This should give you a quick plan to pivot.
Then, make your videos work for those platforms. Think vertical for Instagram Stories or TikTok, and horizontal for YouTube — different spaces, different vibes!
A big plus is that this doesn’t require extensive editing or repurposing. Just make sure you pay attention to formatting, length, and trends endemic to these platforms.
Upload your videos natively to each platform because, let’s face it, algorithms love original content. Experiment with different posting times and styles to see what gets the most love. And don’t forget to stay on top of the trends — research papers, case studies, statistics.
The more you know about where your people are and what they want, the better your videos will land. Although, I emphasize, this doesn’t mean you shouldn’t promote your videos on other channels.
4) You’re not promoting them on other channels.
Let’s say you create original content video on Facebook. Don’t just leave it there — because that limits its viewability.
“But doesn’t that go against what you just said about using the right channel?” On the surface, maybe. But here’s the thing — repurposing that Facebook video for other channels can help to drive both engagement and traffic.
Here’s where something like Instagram can be a great resource. Now that verified accounts have the option of adding links to their Story posts — that’s the thing at the bottom that usually says “see more” below and upwards-pointing carrot arrow — it serves as another vehicle for driving traffic to a site where you want more engagement.
Check out how HubSpot used video on its Instagram Story to drive traffic to Facebook in the way we’re describing:
You don’t have to create an entirely new video from scratch for something like this, either. You can take the most attention-grabbing 15-second clips of your longer video and use them to build a cohesive series of shorter videos.
Then, you can use them as Instagram Story segments to drive traffic to where you want visitors to go, whether that’s to a full-length video or other content.
For this purpose, you can use HubSpot’s Clip Creator, which uses AI to create quick, digestible videos for all channels.
How to Fix
So, how do you fix it? Easy — don’t let your videos gather dust on one platform.
Share the love! Take the best bits, like those super attention-grabbing moments, and throw them up on Instagram Stories, X, or LinkedIn. These quick clips are perfect for getting people curious enough to check out the full thing.
Got an email list? Use it! Drop those links into your newsletters so your subscribers can see what you’re up to. And hey, why not team up with some influencers or industry buddies? Let them share your video with their crowd — it’s a great way to reach new people.
Also, don’t forget to make your videos easy to find. Optimize the descriptions, tags, and titles so they show up when people search for stuff.
Oh, and pro tip: Keep sharing those videos over time. The key isn’t just to get views, but for your entire brand to be more visible and to rank better.
5) The title is misleading.
You might be familiar with the term “clickbait”: The use of attention-grabbing titles that trick people into clicking on something, only to take them to content that doesn’t really have anything to do with the title.
That’s a big no-no and can lead to serious penalties on SEO and certain social media sites. Facebook, for example, takes measures to remove clickbait from users’ feeds.
In other words, while it might seem tempting to give your video a click-worthy title, if it doesn’t actually describe your content, you’ll ultimately be punished for it.
And even if it doesn’t immediately get you removed from social media channels or lower your SERP ranking, it’ll tarnish your brand — once the user sees that you’re applying misleading titles to your videos, she’ll likely associate you with unauthentic content.
It also just makes sense to have your title closely match what the viewer is searching for — you’re creating the video content that’s providing a solution to the user’s query. Plus, research conducted by Backlinko found that videos with an exact keyword match in the title have a slight advantage over those that don’t.
Finally, be sure you also keep your title short — HubSpot Content Strategist Alicia Collins recommends limiting it to 60 characters to help keep it from getting cut off in results pages.
How to Fix
What’s the magic trick here? Simple — be honest and clear with your titles. No one likes clickbait, and it’s only going to hurt your brand in the long run.
Make sure your title actually matches what your video’s about. Not only will your viewers appreciate it, but search engines and social platforms will too.
It works both ways, too — since 2022, Google has been actively penalizing sites for misleading content, and you DON’T want to end up in their crosshair.
Once you have a topic idea, start by doing some quick keyword research with tools like Google Keyword Planner or Ahrefs to find out what your audience is searching for.
You can even start typing into the YouTube search bar and see what it fills in automatically. Then, sprinkle those keywords into your title so it aligns with their queries. Another thing I like to do is test them with friends, family, and associates.
Want to grab attention? Try using numbers or action verbs in your titles, like “3 Tips for…” or “How to Crush…” It’s a great way to make them stand out. Don’t be afraid to experiment, either — A/B testing can show you which titles really click with your audience.
And hey, if you’ve got older videos that aren’t performing well, give their titles a refresh to make them more accurate and appealing. Problem solved!
6) You’re not optimizing it.
You might be surprised that this is the main reason why no one is watching your YouTube videos. As important as it is, giving your video an accurate, clear, and concise title is just one part of optimizing it.
Here’s where YouTube becomes a major player again — it provides one of the most detailed levels of optimization of most video sharing platforms.
Let’s take a look at some of the useful optimization options in your toolkit. Use them all, lest you want to be buried deep under your competition’s videos.
Description
This should be limited to 1,000 characters. Don’t let your creativity overshadow the goal of practicality.
After all, your viewer came here to watch a video, not to read a lot of text, right?
Plus, YouTube only displays the first two or three lines of text, which comes to about 100 characters, so front-load the description with the most important information.
To fully leverage the description, I usually include CTAs, social media links, and anything else I want to drive traffic to. Something along the lines of:
Source
Tags
Using tags doesn’t just let viewers know what your video is about — they inform YouTube, too, which uses tags to understand the content and context of your video, according to Backlinko.
That way, YouTube can associate your video with similar videos, which can broaden your content’s reach. But approach with caution — just as with your title, don’t use misleading tags because they might get you more views — in fact, Google might penalize you for that, too.
Category
Choosing a category is another way to group your video with similar content on YouTube — but that might not be as simple as it sounds.
YouTube’s Creator Academy suggests that marketers “think about what is working well for each category” you’re considering by answering questions like:
- Who are the top creators within the category? What are they known for, and what do they do well?
- Are there any patterns between the audiences of similar channels within a given category?
- Do the videos within a similar category share qualities like production value, length, or format?
How to Fix
Want your videos to shine? Use every optimization tool at your disposal. Start with your descriptions — keep them short, packed with keywords, and useful right from the start. Don’t forget to include a clear CTA, whether it’s sending people to your website or another piece of content.
Tags? They’re not just an afterthought. Use specific ones that match your video’s topic to help it show up in the right searches. Pick a category that fits your content, and take a peek at similar videos to see what’s working for them.
Thumbnails are your secret weapon — make them custom and eye-catching, something that tells the story of your video in one glance. Adding captions and transcripts? That’s a win for accessibility and SEO.
Once your video is out there, keep an eye on your analytics. If something’s not clicking — like your tags or description — tweak it until it does. Optimization isn’t a one-and-done deal; it’s all about fine-tuning to get the best results.
7) It doesn’t make the viewer feel anything.
After I’ve watched a video, I want to feel something — whether it’s smart, sad, amused, or generally better off, I don’t want to feel like I’ve just completely wasted my time.
And while some might label the aforementioned puppy videos as “non-productive,” the fact that they likely improved my mood means that it wasn’t the worst use of a few minutes.
And remember what we said before about people being short on both time and attention? There’s nothing that will keep viewers from coming back more than leaving them feeling like they didn’t gain anything from watching your video content.
Oftentimes, emotions can influence buying decisions, especially when there’s a story involved. So when you create video content, it can help to have an impartial audience preview it before you make it public, like a friend or a colleague from a different department.
Remember what the intention was behind the video — was it meant to be helpful, moving, or entertaining? Then, after your friend watches it, ask if it made her feel the way you hoped it would.
If it didn’t, ask how or what the video did make her feel. If her response lacks enthusiasm, that’s a good indication that it might be time to start over.
And remember: Emotions are what make people want to share something. It’s what makes watching a video more of an experience than an occurrence, and what will make the viewer want to share it with others.
So doing what you can to make sure your viewer feels something in response to your video doesn’t just provide her with value — it makes her more likely to share it.
A word of caution, however: Don’t make video content that is deliberately offensive or meant to cause highly negative emotions just for the sake of having a reaction.
Remember, one of the main purposes behind all of your content, including video, is to associate your brand with something helpful and positively remarkable — not as someone who makes people feel angry or hurt.
How to Fix
Storytelling is where the magic happens, and trust me, it’s all about making that connection. Start with a strong hook — something that grabs attention and sets up a problem or scenario your audience can relate to. I always think about how I’d feel watching it — does it pull me in? Does it make me care?
Use music, visuals, and pacing to set the tone and really drive those emotions home. Real-life examples, testimonials, or case studies? Those are gold. They’re what make people think, “Wow, that could totally be me.”
And before you hit publish, test it out with a small group. If it doesn’t hit the right emotional notes, go back and refine it.
Here’s my approach: I aim to balance emotions with something meaningful. Give people a reason to stick around — like tips, inspiration, or something valuable they didn’t know they needed.
And don’t forget to invite them to share their thoughts in the comments. I’ve found that creating that sense of community is where the real engagement happens.
Oh, and one thing I always avoid? Clichés. It’s all about keeping it authentic and real. If I wouldn’t watch it myself, I know my audience won’t either. Authenticity wins every time.
8) You’re going overboard with AI.
Unless you’ve been living under a rock, you’ve probably noticed AI is here to stay.
According to our own HubSpot survey, 75% of marketers use it to save time and 45% of leaders say it makes their teams more productive. But here’s the catch — creativity and creating content are vastly different.
When people watch videos, they’re looking for something real — authentic, engaging content that actually resonates. Let’s be honest: overly mechanical or generic AI usage? Total buzzkill. A study by Nielsen found that viewers value content that feels relatable and human, which makes sense.
AI visuals or speech often miss those little nuances, and that can push people away, especially if they’re craving something genuine. This matters even more when your brand relies on building loyalty through authenticity.
And here’s the kicker: YouTube reports that 70% of viewers value creators who make them feel connected. That’s a big deal. If your videos lean too heavily on AI without a personal touch, you risk losing that connection your audience craves.
How to Fix
For me, it’s all about finding the right balance. I let AI handle the repetitive stuff — editing, transcriptions, basic scripting, and lead generation in a wider sense — but I always step in to give it that human touch.
Those little tweaks make all the difference, adding a layer of nuance that AI just can’t deliver.
If I’m using AI visuals or voices, I make sure they align with my brand’s personality. Clip Creator is a great tool for this. The goal is always the same: keep it personal, not robotic.
I try not to lean too much on automation — it can make things feel cold. Instead, I like to add a bit of authenticity, whether it’s behind-the-scenes clips or real testimonials.
And I never guess if something’s working. I test my AI-generated content with a small group to see how it lands. Their feedback is gold for figuring out what works and what needs tweaking.
At the end of the day, I’m all about storytelling and connection. Sure, AI is great for saving time, but I know my audience values content that feels real, relatable, and totally human. And honestly? That’s what I want to watch, too.
9) You’re not using other types of content.
Sticking to just video can actually work against you — it narrows your audience and limits your impact. Don’t get me wrong, video is amazing, but not everyone consumes content the same way.
HubSpot found that 24% of marketers are starting to include videos as a means of content diversification. That’s a big deal!
Think about it: Some people love quick, snackable content like infographics, while others want to dive deep into a blog post or listen to a podcast while they’re on the go.
By mixing up your formats, you’re not just catering to different preferences — you’re also reaching a wider audience. I love to use HubSpot’s Content Remix tool to create custom workflows for this purpose.
Plus, combining videos with other types of content reinforces your message. Someone might watch your video and then see an infographic on the same topic, and suddenly the message really sticks.
Without variety, though, you could miss out on connecting with people who’d become loyal followers if only the content clicked with them in the right way.
The bottom line? Diversify. It’s worth it.
How to Fix
Just like I repurpose videos for other platforms, I also make an effort to think of how to convert my videos to blogs, guides, and even tutorials.
Why do I do this? To land those high-authority backlinks, of course. The better and more malleable your content is, people will be inclined to use it as a source in their own works. That’s why you need to strive to make that repurposed content.
Not everyone is online at the same time, so give them another chance to see it.
And if you’re feeling creative, turn your videos into GIFs, quick clips, or even still images. That way, your content gets even more mileage and a chance at sustained relevance.
10) You haven’t spent enough time developing a community.
Building a video audience isn’t just about putting out content — it’s about creating real connections.
Honestly, I’ve seen this firsthand: People don’t just want to watch; they want to feel like they’re part of something. Sprout Social even found that 64% of consumers are actively looking for brands that engage with them personally.
And here’s the truth — if you’re not interacting, even your best videos can feel like a one-sided broadcast. Nobody wants that.
This is where building a community changes the game. It gives people a reason to stick around. Google says viewers who feel connected to a creator are three times more likely to come back for more. That’s huge!
And when you’ve got a strong community? They don’t just watch your stuff — they share it, talk about it, and help it grow. It’s like this ripple effect that keeps building momentum.
How to Fix
For me, it all starts with engagement. When someone comments on your videos, take a moment to reply. I always try to make time for this — it shows people that their input matters.
Go a step further and create opportunities for interaction, like polls, Q&As, or even live streams. Trust me, those little touches make a big difference.
Teaming up with influencers or others in your niche can also help you reach new audiences while boosting credibility. And one thing I absolutely love? Sharing user-generated content. It’s such a simple way to make your audience feel seen and valued.
Consistency is everything. Stick to a posting schedule so people know when to expect new content. And don’t forget to dig into your analytics — I always check to see who my loyal viewers are and what they’re loving most.
Here’s the bottom line: When you take the time to build a real community, it pays off. These are the people who’ll keep coming back and even help spread the word about your content. And honestly, isn’t that what we’re all hoping for?
Start Getting More Video Views
Time for an honest sit down with yourself. Look at your videos and video strategy to see if and how many of the 10 factors above apply to you.
One at a time, begin tweaking your strategy to address these gaps. It will only be a matter of time before you see your views increasing!
Editor’s note: This post was originally published in July 2017 and has been updated for comprehensiveness.
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