وردپرس

Cancelled Orders Automatically Changing to Processing


Hello WooCommerce Support Team,

Occasionally, orders that have been marked as cancelled are spontaneously switching their status back to processing.

The issue occurs sporadically, without any clear pattern or trigger.

Unfortunately, I have not been able to identify the cause or find a solution.

Could you please provide some guidance on how to resolve this issue? Specifically, I am interested in any known bugs that might cause this behavior, insights into potential plugin conflicts, or any settings that might affect order status transitions in this manner.

Thank you for your assistance and for the invaluable service WooCommerce provides. I look forward to your guidance on resolving this issue.


 WordPress Environment

WordPress address (URL): https://roboticsdna.in
Site address (URL): https://roboticsdna.in
WC Version: 8.6.1
REST API Version: ✔ 8.6.1
WC Blocks Version: ✔ 11.8.0-dev
Action Scheduler Version: ✔ 3.7.1
Log Directory Writable: ✔
WP Version: 6.4.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: – Server Environment

Server Info: nginx/1.20.2
PHP Version: 7.4.32
PHP Post Max Size: 64 MB
PHP Time Limit: 180
PHP Max Input Vars: 10000
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.5.68-MariaDB
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔ Database

WC Database Version: 8.6.1
WC Database Prefix: wp_
Total Database Size: 1696.82MB
Database Data Size: 1269.36MB
Database Index Size: 427.46MB
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attachment: 22984
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Hide errors from visitors: ✔ Active Plugins (37)

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Antispam Bee: by pluginkollektiv – 2.11.5
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Conditional Field value Edit: by CRM Perks
Inc. – 1.6

Wordpress to CRM: by CRM Perks
Inc. – 1.7

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Site Kit by Google: by Google – 1.122.0
Jetpack: by Automattic – 13.2
Kadence WooCommerce Email Designer: by Kadence WP – 1.5.12
MC4WP: Mailchimp for WordPress: by ibericode – 4.9.11
Nextend Social Login: by Nextendweb – 3.1.13
Ni WooCommerce Custom Order Status: by anzia – 2.2.2
PixelYourSite: by PixelYourSite – 9.5.2
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advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php Must Use Plugins (1)

Health Check Troubleshooting Mode: by – 1.8.0 Settings

API Enabled: ✔
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Currency: INR (₹)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
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outofstock (outofstock)
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rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to Woo.com: ✔
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – WC Pages

Shop base: #12 - /shop/
Cart: #9 - /cart/
Checkout: #13 - /checkout/
My account: #14 - /my-account/
Terms and conditions: #2815 - /terms-conditions/ Theme

Name: Woodmart Child
Version: 1.0.0
Author URL: http://xtemos.com
Child Theme: ✔
Parent Theme Name: Woodmart
Parent Theme Version: 7.4.3
Parent Theme Author URL: http://themeforest.net/user/xtemos
WooCommerce Support: ✔ Templates

Overrides: woodmart/woocommerce/archive-product.php
woodmart/woocommerce/cart/cart-item-data.php
woodmart/woocommerce/cart/cart.php
woodmart/woocommerce/cart/cross-sells.php
woodmart/woocommerce/cart/mini-cart.php
woodmart/woocommerce/checkout/form-checkout.php
woodmart/woocommerce/checkout/thankyou.php
woodmart/woocommerce/content-product-cat.php
woodmart/woocommerce/content-product.php
woodmart/woocommerce/content-single-product.php
woodmart/woocommerce/content-widget-product.php
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woodmart/woocommerce/loop/pagination.php
woodmart/woocommerce/loop/sale-flash.php
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woodmart/woocommerce/single-product/rating.php
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woodmart/woocommerce/single-product/tabs/description.php
woodmart/woocommerce/single-product/tabs/tabs.php
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woodmart/woocommerce/single-product/up-sells.php
woodmart/woocommerce/single-product-reviews.php
woodmart/woocommerce/single-product.php Admin

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analytics
product-block-editor
coupons
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wc-pay-promotion
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Disabled Features: customize-store
minified-js
new-product-management-experience
product-pre-publish-modal
settings
async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2024-03-12 11:00:45 +05:30
Options: ✔
Notes: 180
Onboarding: completed Action Scheduler

Complete: 46,685
Oldest: 2024-02-10 12:01:01 +0530
Newest: 2024-03-12 12:00:40 +0530

Failed: 13,434
Oldest: 2023-03-11 15:56:35 +0530
Newest: 2024-02-19 16:33:00 +0530

Pending: 4
Oldest: 2024-03-12 12:59:34 +0530
Newest: 2024-03-18 14:18:36 +0530 Status report information

Generated at: 2024-03-12 12:00:52 +05:30

پایان/ مرجع وب و فناوری

مشاهده پاسخ های این مطلب
———————————————
این مطلب از سایت انجمن وردپرس گردآوری شده است و کلیه حقوق مطلق به انجمن وردپرس می باشد در صورت مغایرت و یا بروز مشکل اطلاع دهید تا حذف گردد

منبع: انجمن وردپرس

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