WordPress & WooCommerce Support Engineer


What’s the work like:
• You’ll be working in a successful bootstrapped products company – we don’t do services
• Supporting worldwide customers of our WooCommerce and WordPress plugins, micro
• Writing and updating documentation, walkthrough videos etc.
• Analytics, e-commerce and marketing automation related products
• Challenging problems, great small team, satisfaction of solving customer problems
What you must know:
• Must have used various WordPress & WooCommerce themes, plugins and hosting
• Must know PHP, WordPress framework, MySQL, CSS and JavaScript
• Strong communication skills and empathy are obviously needed
• Excellent debugging and problem solving skills – you will fail without these
• Support via real time chat, forums and helpdesk ticketing system
• Appreciation for open source and communities



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