If you wish to get your own SSL certificate, send in a ticket requesting the generation of a CSR (certificate signing request) which is what you will need to order an SSL certificate. In this support ticket please include all of the following information regarding the web site needing the CSR:
Email Address to send to: Desired Secure URL (your domain name): Country (2 letter abbreviation): State (full name): City: Company Name: Company Division: Email: Password (Alpha-numeric. No special characters):
Last four digits of the credit card number on file:
Things To Note
- A dedicated IP address is required in order to have a private SSL cert installed so if the account isn't already setup on a dedicated IP please be sure to mention that you approve the change to a dedicated IP address Dedicated IPs are $2/month.
- As far as the 'Desired Secure URL' when accessing a SSL protected site the domain name/host name entered into one's browser must match the domain the SSL cert is setup for exactly or a security warning will appear. If the cert is made out to 'yourdomain.com' one would have to access the site via the secure URL https://yourdomain.com in order to avoid any security warnings, users accessing via https://www.yourdomain.com would receive a pop up alert warning that the domain does not match the certificate.
- There is a $25 fee for SSL certificate installation. This fee is waived when customers purchase a SSL certificate through us.
- Customers can either order a SSL certificate through us or have us generate a CSR which they can take to the certificate vendor of their choosing. We have Thawte SSL123 SSL certificates avalilable for the discounted price of $119 per year, plus again we waive the $25 SSL setup fee when installing SSL certs purchased through us.